Last Updated: January 2024
Peak Robin is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we protect your rights as a data subject.
Peak Robin acts as the data controller for personal information collected through this website and in connection with our educational services. We determine the purposes and means of processing your personal data.
We process personal data under the following legal bases:
As a data subject, you have the following rights:
Right to Access: You have the right to request a copy of the personal information we hold about you. We will respond to such requests within one month.
Right to Rectification: You have the right to request correction of personal information that is inaccurate or incomplete.
Right to Erasure: You have the right to request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request that we limit how we use your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision Making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.
We implement appropriate technical and organisational measures to ensure security of personal data, including:
We primarily process data within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours where feasible. If the breach is likely to result in a high risk to your rights, we will also notify you directly.
To exercise any of your rights or for questions about our data protection practices, please contact us:
Email: [email protected]
Address: Peak Robin Financial Education, 47 Mosley Street, Manchester, M2 3HY, United Kingdom
We will respond to your request within one month. If your request is complex or we receive numerous requests, this period may be extended by a further two months, in which case we will inform you.
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We encourage you to contact us first so that we can address your concerns directly.